Refund and Returns Policy

Last Updated: August 2023

Returns & Refunds

We will only accept and pay a refund for returned goods if they have been incorrectly supplied (not being what you ordered) or if they are faulty upon arrival with you. Our goods are not sold on an approval or trial basis. You are expected to have ensured that the goods are suitable for your needs before purchasing them.

Should you wish to return unused goods that have not been supplied in error, but ordered by mistake we may accept at our discretion subject to the following restocking fees:

Goods between 0-25kg
£20.00
Goods between 26-50kg
£30.00
Goods in excess of 50kg
£90.00

You will be responsible for paying for your own shipping costs for returning your item.

If you are returning more expensive items, you may consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item or that we will receive it in saleable condition.

Any goods that are found to contain oil or petrol will be rejected at the point of delivery

These terms and conditions, and the whole of the contract between you and us, is governed by the law of England. The Courts and Tribunals of England and Wales have exclusive jurisdiction in respect of them.